“Organizations do not routinely and systematically learn from past errors and disasters – in fact, they rarely ever do.” Daniel Ellsberg, 2007 in foreward p xi
Disasters may not be simply imagined, but often are accurately predicted as well and sometimes forewarned in strident tones. Commonly however the alarms are ignored by those who had the power to disregard them.” (page 1)
Sadly … “Unsubstantiated intuition trumps inconclusive analysis for most people…” (page 2) so much so that wishful thinking and bystander behaviour lead to humans .. ”watch(ing) while things go from bad to worse”.( page 4)
“Flirting with Disaster – Why Accidents are rarely Accidental”, by Marc Gerstein with Michael Ellsberg (Sterling Publishing Co., Inc., New York, 2008) ISBN 1402753039
